Refund Policy

Due to the nature of our products (fresh and perishable food items), we do not accept returns.

Refunds / Replacements

We will only offer refunds or replacements if:

  • The wrong item was sent
  • The item is damaged upon arrival
  • The item is missing from your order
  • Proof (photo/video) must be provided within 24 hours of delivery
  • Non-Refundable Situations

We do not offer refunds for:

  • Change of mind
  • Incorrect address provided by customer
  • Failed delivery due to customer unavailability
  • Minor delays caused by courier services

Contact

For any issues, please contact us immediately via WhatsApp or Email.

Email: naijaxpressfoodsbyade@gmail.com