Refund Policy
Due to the nature of our products (fresh and perishable food items), we do not accept returns.
Refunds / Replacements
We will only offer refunds or replacements if:
- The wrong item was sent
- The item is damaged upon arrival
- The item is missing from your order
- Proof (photo/video) must be provided within 24 hours of delivery
- Non-Refundable Situations
We do not offer refunds for:
- Change of mind
- Incorrect address provided by customer
- Failed delivery due to customer unavailability
- Minor delays caused by courier services
Contact
For any issues, please contact us immediately via WhatsApp or Email.
Email: naijaxpressfoodsbyade@gmail.com